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Privacy policy

Protecting your privacy is important to Silverdale Scientific. We strive to keep your personal information confidential. By ensuring that you are aware of and understand the Silverdale Scientific Customer Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.

Why we collect personal information
Silverdale Scientific collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range available to you. In addition, we use your personal information to keep you up to date on the latest product announcements, software updates, special offers, and other information we think you’d like to hear about.

How we collect personal information
We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase or request service, register to attend a seminar, or participate in an online survey. In addition, when you register a new product or upgrade supplied by Silverdale Scientific, we collect and store the information you provide in a secure database.

When we disclose personal information
Silverdale Scientific works with other companies that help us provide products and services to you, and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your products efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with Silverdale Scientific policies.

At times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.

How we protect your personal information
Silverdale Scientific safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

The Silverdale Scientific online store uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Silverdale Scientific Store, you must use an SSL-enabled browser such as Netscape Navigator 3.0 or later, or Internet Explorer. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.

Collecting other personal information
When you browse the Silverdale Scientific website, you are able to do so anonymously. Generally, we don’t collect personal information when you browse — not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.

Our companywide commitment to privacy
To make sure your personal information remains confidential, we communicate these privacy guidelines to every Silverdale Scientific employee. In addition, Silverdale Scientific participates in industry initiatives - to preserve your privacy rights on the Internet and in all aspects of electronic commerce.

Silverdale Scientific does not knowingly solicit personal information from children or send them requests for personal information.

The Silverdale Scientific website contains links to other sites. Silverdale Scientific does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.

The Silverdale Scientific Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.

Last updated October 19th, 2007
© 2007 Silverdale Scientific. All rights reserved.